Privacy Statement
ABOUT US (“we, us, our”):
Credit Representative: Michael Xia
Credit Representative Number: 477780
Corporate Credit Representative: Mortgage Channel Pty Ltd ACN 604 166 412
Credit Representative Number: 477653
Contact Details for Credit Representative and Corporate Credit Representative
Address: 66 Rothwell Circuit Glenwood NSW 2768
Tel: 0423255525
Email address: michael@mortgagechannel.com.au
Website: www.mortgagechannel.com.au
Licensee: BLSSA Pty Ltd ACN 117 651 760 (“BLSSA”). Australian Credit Licence Number: 391237. Level 15, 360 Elizabeth Street, Melbourne VIC 3000. Tel: 03 9070 4852
Broker Group: Pennley Pty Ltd ACN 071 979 498 as trustee for the Pennley Unit Trust. Credit Representative Number: 392528
We need to collect personal information about you to provide you with our broking & related services. This privacy statement tells you how we collect your information, what we use the information for and who we share the information with. If we collect information that can be used to identify you, we will take reasonable steps to notify you of that collection.
HOW INFORMATION IS COLLECTED FROM YOU
We will collect your information from you directly whenever we can, like from enquiries we make of you when you seek credit assistance from us. We may verify that information from sources referred to in the responses to those enquiries or in this privacy statement.
HOW INFORMATION IS COLLECTED FROM OTHER SOURCES
Sometimes we will collect information about you from other sources as the Privacy Act 1988 permits. We will do this only if it’s reasonably necessary to do so, for example, where:
• We collect information from third parties about a loan or lease in relation to which you seek our services;
• We can’t get hold of you and we rely on public information (for example, from public registers or social media) or made available by third parties to update your contact details; or
• We exchange information with your legal or financial advisers or other representatives.
WHEN THE LAW AUTHORISES OR REQUIRES COLLECTION OF INFORMATION
Some law may require us to collect personal information about you. For example, we may require your information to verify your identity under Australian Anti-Money Laundering law.
HOW YOUR INFORMATION MAY BE USED
We may use your information for purposes including:
• Giving you credit assistance;
• Giving you information about loan products or related services including help, guidance and advice;
• Considering whether you are eligible for a loan or lease or any related service you requested including identifying or verifying you or your authority to act on behalf of a customer;
• Assisting you to prepare an application for a lease or a loan;
• Administering services we provide, for example, to answer requests or deal with complaints;
• Administering payments we receive, or any payments we make, relating to your loan or lease;
• Telling you about other products or services we make available and that may be of interest to you, unless you tell us not to;
• Identifying opportunities to improve our service to you and improving our service to you;
• Telling you about other suppliers, with whom we have arrangements, that supply goods or services that may be of interest to you;
• Allowing us to run our business efficiently and perform general administrative tasks;
• Preventing or investigating any fraud or crime or any suspected fraud or crime;
• As required by law, regulation or codes binding us; and
• Any purpose to which you have consented.
You can let us know at any time if you no longer wish to receive direct marketing offers from us. We will process your request as soon as practicable.
WHAT HAPPENS IF YOU DON’T PROVIDE INFORMATION
If you don’t provide your information to us, it may not be possible to:
• Assist in finding a loan or lease relevant to your circumstances;
• Verify your identity or protect against fraud; or
• Let you know about products or services that might be suitable for your financial needs.
SHARING YOUR INFORMATION GENERAL
We may use and share your information with other organisations for any purpose described above.
SHARING WITH YOUR REPRESENTATIVES AND REFEREES
We may share your information with:
• Your representative or any person acting on your behalf (for example, lawyers, settlement agents, accountants or real estate agents); and
• Your referees, like your employer, to confirm details about you.
SHARING WITH THIRD PARTIES
We may share your information with third parties in relation to services we provide to you or goods or services in which we reasonably consider you may be interested. Those third parties may include:
• The Broker Group through whom we may submit loan or lease applications to lenders or lessors on the Broker Group’s panel. You can view our Broker Group’s privacy notice at http://www.choiceaggregationservices.com.au/privacy. It sets out how that Broker Group manages your personal information and where you can find its privacy policy;
• The Licensee, BLSSA Pty Ltd, that authorises us to engage in credit activities. You can view BLSSA’s privacy notice at the same internet address as our Broker Group’s privacy notice. It sets out how BLSSA manages your personal information and where you can find its privacy policy;
• Referrers that referred your business to us;
• Financial services suppliers with whom we have arrangements;
• Valuers;
• Lenders, lessors, lender’s mortgage insurers and other loan or lease intermediaries;
• Organisations, like fraud reporting agencies, that may identify, investigate and/or prevent fraud, suspected fraud, crimes, suspected crimes, or other misconduct;